Shipping & Delivery

We provide a complete set of services to our customers, we have an extensive network of agents worldwide that allows us to offer a Door to Door service (sea, road, air) of maximum confidence and guarantee. 

We simplify the delivery of our products from origin to destination being your only interlocutor, facilitating your cargo tracking at all times.

door-to-door natexp
Door to door
Air cargo NatExp
Air cargo
by sea
By sea

An estimated delivery time [3-7 days] will be provided to you once you place your order. It starts from the date of shipping, rather than the date of order. Delivery times are to be used as an indication only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within [3] business days (from Monday to Friday except holidays) of the date of your order. Please note we do not ship on weekends.

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the total amount of your order, using the original method of payment. Please note, that all products are sold “as is”. You assume the responsibility for your purchase, and no returns or refunds will be issued, once the order is processed and payment done.

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, please add the items you would like to purchase to your cart, and proceed to the my cart page. Once you are there, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the my cart page. Sales tax is charged according to the province or territory to which the item is shipped.

This option is proposed to our clients for port to port delivery. It takes 3 to 7 weeks by sea to receive the items. Our main goal is to meet the expectations of our worldwide customers.

It’s a complete logistic solution with aeroport to aeroport delivery, which is recommended for over 100 kg of weight. It takes approximatively 3-7 working days to receive the order in the best conditions.

We have a partenership with DHL, UPS, Aramex and Fedex to help our clients to receive their deliveries within 5 to 7 working days to their chosen destination.

Items offered on our website are available for Worldwide delivery.

If there is any damage to the packaging on delivery, contact us immediately

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Products controlled by Switzerland organisation

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Countries we continue to ship to


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NatExp is an international  (USA – Swiss – Morocco) company, producer and exporters of organic & natural products Argan, Prickly Pear seed Oils, Essential Oils, Moroccan Black soaps, Henna, Alum Stone, Ghassoul Clay.