NatExp is a brand born within the walls of the MARSVILL LLC USA entity.
NatExp is a cosmetics brand was founded in 2020 by experienced entrepreneurs and employees. We have set ourselves the goal to exclusively offer Organic & Natural Bio products that correspond to our philosophy: healthy, high-quality and competitive. We have selected our products accordingly and strive to create the basis for a healthy company. We are based in USA. Our products are currently sold in many countries on the 5 continents..https://www.natexp.com
2105 Vista Oeste St NW
Suite E – 1225
Albuquerque NM 87120
We use the Mollie & Stripe platform to handle a (part of) the payments in our webshop. Mollie/Stripe processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie/Stripe has taken appropriate technical and organizational measures to protect your personal data. Mollie/Stripe reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie’s/Stripe’s services for which they engage third parties. Mollie saves your
data is not allowed for longer than allowed by the legal deadlines.
NatExp Store uses the services of external courier services and / or external transport companies for the forwarding and handling of orders. These external companies have taken appropriate technical and organizational measures to protect your personal data.
We use the services of Lightspeed for keeping our records and accounts. We share your name, address and residence details and details regarding your order. This data is used for managing sales invoices. Your personal data is sent and stored protected. Lightspeed is required to maintain confidentiality and will treat your information confidentially. Lightspeed uses your personal data for purposes other than those described above.
We may sell our items through external sales platforms. If you place an order via this platform, these external sales platforms will share your order and personal details with us. We use this information to process your order. We treat your information confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.
We only use your data for the benefit of our services. That is, the goal of the processing is always directly related to the assignment you provide. We do not use your information (focused) marketing. If you share information with us and we use this data to – other than at your request – to contact you at a later time, we ask you for explicit permission. Your data will be not shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.
Data that is automatically collected by our website is processed with the aim of further improving our services. This information (eg your IP address, web browser and operating system) is not personal data.
In some cases, NatExp Store can be held on the basis of a legal obligation to do so sharing your data in connection with government tax or criminal investigation. In such a case we are forced to share your data, but we will be within the possibilities that the law offers us to oppose this.
We keep your information as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request for forgiveness. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in connection with your assignment.
On the basis of the applicable USA and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.
In principle, in order to prevent abuse, we will send copies and copies of your data only to your already known e-mail address. In the event that you wish to receive the data at another e-mail address or for example by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request for forgiveness we administer anonymous data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the USA and European Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.
You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, with the e-mail address known to us, stating the category under which we have stored this data.
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed on the e-mail address known to us.
You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data until you cancel the restriction will no longer be processed.
You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you, performed by another party. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all information about you that we have processed or that have been processed by us by other processors or third parties on the e-mail address known to us. In all probability, we can not continue the service in such a case, because the safe connection of data files can no longer be guaranteed.
In such cases you have the right to object to the processing of your personal data by or on behalf of NatExp Store. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have made available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.
Through our website, cookies are placed from the American company Google as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to these data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.